BSM Reports

Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs
sponsored by BMC Software, Inc.
WHITE PAPER: Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”
Posted: 17 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Presentation Transcript: Defend IT, Delight Users and Launch BSM with Network and User Service Alignment
sponsored by ASG Software Solutions
PRESENTATION TRANSCRIPT: Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.
Posted: 07 Apr 2010 | Published: 06 Apr 2010

ASG Software Solutions

ITIL V3 and the PMBOK® - Distinct but Complementary
sponsored by Global Knowledge
WHITE PAPER: This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

ITIL and ITSM: How IT is becoming more service-oriented
sponsored by TechTarget ComputerWeekly.com
EGUIDE: effectively built, the IT Infrastructure Library (ITIL). We explore how ITSM is being changed by machine learning, how it can be used in the cloud and the datacentre, and the role ITIL could play in digital business transformation.
Posted: 03 Jul 2020 | Published: 03 Jul 2020

TechTarget ComputerWeekly.com

Presentation Transcript: LexisNexis Improves ROI and time-to-market with accelerated application testing
sponsored by HP and Infosys
PRESENTATION TRANSCRIPT: Businesses need to upgrade and launch new applications all the time. In order to reap the full benefits of these applications you need to be able to test them almost immediately.However, traditional application testing makes this nearly impossible. Find out more about a solution that helps take the complexities out of application testing.
Posted: 24 Mar 2011 | Published: 24 Mar 2011

HP and Infosys

EMA Analyst Report: Enabling Real-World Business Transformation through IBM Service Management
sponsored by IBM
INFORMATION CENTER: Visit this information center and find out how smarter technology can result in gains in efficiency, business alignment and risk management strategies.
Posted: 05 Oct 2009 | Published: 01 Oct 2009

IBM

Cloud Provisioning: Provision. Orchestrate. Innovate.
sponsored by OpenText
WHITE PAPER: In this white paper, learn about a cloud provisioning technology with a workflow-enabled framework, allowing you to create, provision, and orchestrate virtual "bundles" of on-premise and cloud capabilities that make up a new product, service, or application.
Posted: 14 Feb 2014 | Published: 31 Dec 2013

OpenText

EMA Radar™ for Advanced Performance Analytics (APA) Use Cases: Q4 2012
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This EMA Radar Report details how a suite of advanced performance analytics (APA) solutions combines predictive analytics with a dynamic service model to provide an intelligent framework around alerts, help you achieve faster MTTR, proactively manage application performance, and much more.
Posted: 28 Jun 2013 | Published: 31 Dec 2012

Hewlett-Packard Enterprise

BMC CONTROL-M Business Process Integration Suite
sponsored by BMC Software, Inc.
WHITE PAPER: Learn about a business process integration suite that enables managing batch jobs and real-time processes as a single business service.
Posted: 01 Nov 2006 | Published: 01 Nov 2006

BMC Software, Inc.

Capturing the Potential of the Cloud 
sponsored by IBM
WHITE PAPER: This paper will discuss how cloud is helping enterprises, governments and industries around the globe meet their current challenges through key value drivers.
Posted: 13 Oct 2010 | Published: 15 Sep 2010

IBM