INFOGRAPHIC:
Assembling the right team for a digital transformation project is critical. Transformation is a team sport - it requires experience, knowledge and the ability to influence and work with others. In this infographic, we help you figure out who needs to be on your digital transformation team and what are the key skills for each team member.
EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
WHITE PAPER:
This white paper how to enable municipal IT managers to build a flexible cloud foundation and support a smart city service strategy. Read on to discover how to deploy on a secure hybrid cloud model to accommodate all workloads.
WHITE PAPER:
This resource features a cost-effective automated diagnostics and mitigation security solution that offers continuous protection and is easily integrated with existing systems.
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
WHITE PAPER:
This white paper explores an automated tool that can help government agencies gain and maintain key security compliance with the Federal Information Security Management Act (FISMA).
WHITE PAPER:
Read this issue brief by Center for Digital Government to learn how the Commonwealth of Massachusetts and the County of San Diego are improving service delivery by managing information electronically. What benefits could ECM bring to your agency?