DATA SHEET:
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO provides the vehicle for this.
WHITE PAPER:
A common issue facing small and medium-sized business (SMB) manufacturers today is how to increase revenue and grow their business without significantly adding staff. Read this paper to learn five strategies used by successful SMBs.
WHITE PAPER:
This paper discusses how Trillium Software extends that principle to ensure services are driven by data governance defining the criticality and use for the data, and establishing roles and responsibilities within the business and IT to achieve business goals and objectives.
WHITE PAPER:
View this resource to learn more about how you can deliver quality management and testing services to eliminate waste in the systems engineering process and reduce the risk of system outages from software failures.
DATA SHEET:
Infor VISUAL Quality Management is an extended enterprise quality management system that helps you increase productivity while maintaining and improving quality.
EGUIDE:
This expert e-guide will help you formulate an application performance management strategy. Read this now and learn about certain techniques that can help your agile development team prevent potential problems before deploying apps. Discover why communication is an essential component to preventing problems, as well as three testing models.
TRIAL SOFTWARE:
Rational Functional Tester provides test teams with automated testing capabilities for functional testing, regression testing, GUI testing and data-driven testing.
EGUIDE:
What information do you need to build a successful mobile application? View this expert E-guide to learn best practices for building your company's next mobile application. It discusses how you can ensure that your application scales with proper testing metrics as well as other helpful topics.
WHITE PAPER:
This data sheet details how Oracle Scorecard and Strategy Management extends the Oracle Business Intelligence Enterprise Edition with capabilities that enable strategic goals to be communicated across the organization and monitoring progress over time.
WHITE PAPER:
This document discusses the challenges in implementing DOORS in a rapidly evolving environment and the clear payoffs from using DOORS to integrate across diverse disciplines and to boost the collaborative effort.