Customer Relationship Optimization Reports

Emojis, WISE women, and the battle with fake online reviews
sponsored by TechTarget ComputerWeekly.com
PODCAST: In this episode, the lead up to an end-of-year General Election has Brian McKenna, Caroline Donnelly and Clare McDonald discussing politicians launching their own emojis, as well as the abuse many female politicians face online. The team also ponders whether online voting could be on the horizon for the UK.
Posted: 08 Feb 2021 | Premiered: Nov 15, 2019

TOPICS:  CRM
TechTarget ComputerWeekly.com

CW ANZ – September 2018: Get to grips with DevOps
sponsored by TechTarget ComputerWeekly.com
EZINE: The burgeoning DevOps culture in Australia has attracted new market players and led major companies to embrace the movement to get development and operations teams working in unison.
Posted: 08 Feb 2021 | Published: 14 Sep 2018

TechTarget ComputerWeekly.com

Computer Weekly – 12 June 2018: How National Geographic uses tech to captivate its audience
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out how the world-famous National Geographic magazine is adapting to the digital age and using technology to better engage its audience. We ask what Microsoft's $7.6bn acquisition of GitHub means for the open source community. And our latest buyer's guide looks at developer tools. Read the issue now.
Posted: 08 Feb 2021 | Published: 08 Jun 2018

TechTarget ComputerWeekly.com

Computer Weekly – 19 March 2019: How IT leaders should work with marketing
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, experts advise on how IT and marketing chiefs can work together to deliver a high-quality customer experience. We examine how supercomputers are transforming science by processing large-scale data analytics. And we look at a key ethical aspect of AI – how to explain the decisions an AI makes. Read the issue now.
Posted: 08 Feb 2021 | Published: 15 Mar 2019

TechTarget ComputerWeekly.com

Geospatial intelligence on the move
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: By having access to a centralised geographic information system (GIS), valuable context can be added to an organisation's existing data assets which can be accessed by any mobile worker, including the field force.
Posted: 08 Feb 2021 | Published: 04 Oct 2016

TechTarget ComputerWeekly.com

Create a Great CX Strategy in 6 Steps
sponsored by FourNet
EGUIDE: How can your organization create a compelling customer experience (CX) strategy? Inside discover what constitutes a successful CX, and explore the 6 steps your organization should take to build a successful CX and confer a competitive advantage.
Posted: 12 Sep 2019 | Published: 10 Sep 2019

FourNet

The CRM Market Today
sponsored by Microsoft
EGUIDE: In this e-guide, uncover how Microsoft is establishing new incentives and compensation strategies to better align field sales and channel partners, and how (and why) Microsoft is planning to focus its future on Dynamics 365, AI and digital transformation. Plus, learn how new CRM tools are revolutionizing engagement.
Posted: 16 Oct 2017 | Published: 16 Oct 2017

Microsoft

Digital experience focus broadens to encompass employees
sponsored by TechTarget ComputerWeekly.com
EGUIDE: This e-guide to employee experience includes a podcast discussion about the evolution of employee experience management. Also, we explore how advanced companies are responding to skills shortages and millennial employee attitudes by listening harder to their workforces.
Posted: 06 May 2021 | Published: 06 May 2021

TechTarget ComputerWeekly.com

The Customer Engagement Benefits of CRM Tools
sponsored by Microsoft
EGUIDE: In this expert e-guide, explore how Starbucks and Wal-Mart decided to shake up their customer engagement strategies, and the results of doing so. Then, uncover how CRM tools can improve much more than just customer engagement.
Posted: 17 Oct 2017 | Published: 16 Oct 2017

Microsoft

Computer Weekly – 2 August 2022: How to create a datacentre capacity plan
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, planning datacentre capacity is a growing challenge – we ask the experts for the latest best practice. Victims of the Post Office IT scandal explain why they think they were targeted for speaking out. And we look at the digital skills gap in retail and find out how employers can source talent. Read the issue now.
Posted: 29 Jul 2022 | Published: 02 Aug 2022

TechTarget ComputerWeekly.com