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E-Book: Red Flag Rules Compliance sponsored by Gemalto EBOOK: SearchFinancialSecurity.com presents a comprehensive guide to Red Flag Rules compliance. Our experts cover all the angles with authoritative technical advice on: using a risk-based approach for compliance; specific examples of red flags; clarification of the guidance; and what industry organizations are doing to help victims. Posted: 09 Sep 2010 \| Published: 09 Sep 2010 TOPICS: Compliance (Systems Operations) \| Compliance Software \| Federal Trade Commission \| Financial Services \| Fraud Protection \| Governance, Risk, Compliance (GRC) \| Identity Management \| Identity Theft \| Risk Management

The 7 Deadly Skills of The Perfect Employee sponsored by Skillsoft WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied. Posted: 23 Apr 2012 \| Published: 23 Apr 2012 TOPICS: Certification Programs \| eLearning \| Employee Performance Management (EPM) \| IT Agents \| Training \| Training and Educational Services \| Training Software

Smart City as a Service: Using Analytics to Equip Communities for Data Driven Decisions sponsored by IBM WHITE PAPER: This white paper how to enable municipal IT managers to build a flexible cloud foundation and support a smart city service strategy. Read on to discover how to deploy on a secure hybrid cloud model to accommodate all workloads. Posted: 05 Nov 2015 \| Published: 05 Nov 2015 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| Government Agencies (U.S.) \| Governments

World War C: Understanding Nation-State Motives Behind Today’s Advanced Cyber Attacks sponsored by FireEye WHITE PAPER: This guide explores the unique characteristics of cyber-attack campaigns waged by governments worldwide. Posted: 05 Mar 2014 \| Published: 31 Dec 2013 TOPICS: Government Agencies (non-U.S.) \| Government Agencies (U.S.) \| Government Information Security \| Governments \| Risk Management \| Security \| Security Best Practices \| Security Management \| Security Systems \| Security Threats

Building Solutions For Smarter Governments: Six Ways to Increase Responsiveness, Service Quality, Accountability and Taxpayer Value sponsored by IBM WHITE PAPER: This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web. Posted: 21 Jan 2011 \| Published: 21 Jan 2011 TOPICS: Cloud Computing \| Collaboration \| eGovernment \| Government Agencies (U.S.) \| Government Information Security \| SOA \| SOA Governance \| Web Services \| Web Services Architecture

The Changing Role of the CIO sponsored by Hewlett-Packard Enterprise PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 28 Nov 2012 \| Published: 28 Nov 2012 TOPICS: CIOs \| IT Agents \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Service Management \| IT Services \| IT Spending

How to Prevent Security Breaches Through Effective Management and Control of USB Devices sponsored by Lumension WEBCAST: Learn how USB devices are used to transfer data, the federal government’s ban on USB devices and its impact, and how to effectively manage USB devices to secure data and networks without impacting productivity. Posted: 12 Aug 2009 \| Premiered: Aug 12, 2009 TOPICS: Government Agencies (U.S.) \| Security \| Security Management \| Security Policies \| Security Threats \| USB

Cloud Computing: Get to know the basics sponsored by Red Hat WHITE PAPER: This white paper explains how government IT can enjoy cloud capabilities while keeping existing IT investments and avoiding vendor lock-in. Explore how open source and application portability in the cloud and the relationships between technology providers are critical to building a successful cloud strategy. Posted: 23 Jan 2012 \| Published: 05 Jan 2012 TOPICS: Cloud Computing \| Compliance (Systems Operations) \| Government Agencies (U.S.) \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| Open Source \| Private Cloud \| Security

Government Could Miss IPv6 Deadline; Enterprises Make IPv6 Transition sponsored by Hewlett Packard Enterprise EGUIDE: Uncover why many government agencies risk missing the IPv6 transition deadline and how your enterprise stands to benefit by making the IPv6 transition in a timely manner. Posted: 02 Jan 2013 \| Published: 02 Jan 2013 TOPICS: Government Agencies (U.S.) \| Internet \| Internet Access \| Internet Standards \| IP \| IP Address Management \| IP Addresses \| IP Networks \| IPv6 \| Network Architectures \| Network Design \| Network Infrastructure \| Network Management \| Network Traffic Management \| Networking

Solution Spotlight: Creating a Strong Customer Experience Management Strategy sponsored by TechTarget Customer Experience EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Collaboration \| Communications Systems \| Contact Center Management \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service \| IT Agents \| IT Departments

FTC Reports