WHITE PAPER:
This paper illustrates a new way of thinking about the funding of IT software projects, one that considers funding in terms of investment, and value as an expansive, longitudinal variable.
PRESENTATION TRANSCRIPT:
Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.
TECHNICAL ARTICLE:
Business users sometimes try to control and manage business rules without directly having to deal with IT, which isn’t always successful. Using an example from the insurance industry, this article provides an introduction to business rules and the importance of Business Rules Management Systems (BRMS) in bridging the gap between business and IT.
EBOOK:
This eBook explains the performance management and governance software and methodologies that can align technology with business goals and bring IT costs under control.
WHITE PAPER:
This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
EGUIDE:
In the expert guide discover how the right enterprise resource planning (ERP) strategy can increase overall efficiency and visibility in your enterprise. Learn 6 steps to evaluating ERP vendors, 8 questions that will help you determine your organization’s ERP needs, and much more.
BOOK:
Learn how to make your presentation stand out from the crowd and make 'death by slide presentation' a thing of the past with this book extract especially written for IT professionals.
WHITE PAPER:
This white paper examines Dell's holistic solutions, bringing together implementation services, process improvement consulting and customized IT technology so caregivers have better information for better patient care.
EBOOK:
BI plays a bigger role in the success or failure of your business than ever before. Find out the latest trends, including social media and the cloud.