EZINE:
In this week's Computer Weekly, homeworking has more than doubled in the UK due to the pandemic – we look at the regional differences. The pressure is growing on cyber security teams – we find out how to avoid staff burnout and lost talent. And we examine the role that tech startups play in the growth of Amazon Web Services. Read the issue now.
RESEARCH CONTENT:
This article in our Royal Holloway Information Security Thesis series discusses the risks and benefits of cyber insurance and outlines steps businesses can take to make better informed risk mitigation decisions.
WHITE PAPER:
Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.
WHITE PAPER:
With the economy being shaky, the insurance industry has a problem. Customers are increasingly shopping around and making complex demands. Learn how to achieve loyalty in a shaky industry.
VIDEOCAST:
This video case study showcases a physician's practice implementing a phone system and reducing time required for appointment reminder calls from four hours to 15 minutes per day and achieving efficient contact with insurance companies.
CASE STUDY:
Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.
BROCHURE:
The market-leading Infor CRM Epiphany suite was designed with the needs of today's insurance companies in mind. It delivers what you need to execute a customer retention and growth strategy by delivering a single view of customer interactions across business.
EBOOK:
Organizations that had to comply with HIPAA were frustrated by the lack of enforcement and specifics. The HITECH Act is changing all of that. Read this e-book to learn how the HIPAA is getting new teeth, new ways the FTC is getting involved, and more.
PODCAST:
Podcast discusses the strategic challenges insurance companies will face in the insurance marketplace of the future and shares ideas for moving from today's realities to tomorrow's potential.
