RESEARCH CONTENT:
Fewer than 10% of CIOs identified themselves and their companies as being advanced in the journey to incorporate technology into their digital business strategies, Deloitte's 2018 CIO survey reveals in the UK edition of its 2018 global CIO survey, Manifesting Legacy: Looking Beyond the Digtal Era.
EGUIDE:
Click into this guide to learn how IoT is shaking up both service management and field services to varying degrees, and learn how you can prepare your digital transformation strategy for an IoT connected future.
EGUIDE:
In this expert e-guide, learn that in a DCM architecture, your business will be defining rules in a business rules engine and not defining business processes where you shouldn't be. Also, learn what to look for in cases and processes when it comes to choosing a DCM platform.
ANALYST REPORT:
In this report written by Wayne Eckerson, Director of Research for TechTarget, Wayne proposes that there are four main types of intelligences designed to turn data into information and information into insights and action: business intelligence (BI), analytic intelligence, continuous intelligence and content intelligence. Read on to learn more.
EGUIDE:
In this expert e-guide, learn what you need to know about aligning business process management (BPM) with application architecture, and how to ensure you get the most business value from new technologies and tools.
EGUIDE:
This tip guide continues ebizQ.com's exploration of best practices in architecture and other aspects of case management. Inside, learn how one global institution built a dynamic case management (DCM) architecture to better serve its customers all over the world.
WHITE PAPER:
In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition.
