Call Agents Reports

Infographic: Zoom vs Teams vs Cisco
sponsored by TechTarget ComputerWeekly.com
EGUIDE: While all video conferencing tools perform broadly similar tasks, there are certain differences between products and providers.Here we examine the Cisco, Microsoft, and Zoom platforms, highlight the unique features of each product, and explain how the products differ from one another.
Posted: 17 Jun 2021 | Published: 17 Jun 2021

TechTarget ComputerWeekly.com

Using IT initiatives to save money and reinforce green credentials
sponsored by TechTarget ComputerWeekly.com
ANALYST REPORT: Analyst Group Quocirca explains how organisations can use web data caching software to save money and improve their green credentials.
Posted: 08 Feb 2021 | Published: 05 Jan 2017

TechTarget ComputerWeekly.com

A guide to continuous software delivery
sponsored by TechTarget ComputerWeekly.com
EBOOK: Software empowers business strategy. In this e-guide we explore how to deliver new software-powered functionality for continuous business improvement.
Posted: 30 Aug 2022 | Published: 30 Aug 2022

TechTarget ComputerWeekly.com

How To Achieve A 3X ROI With Slack
sponsored by Slack
WHITE PAPER: Today’s new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
Posted: 08 Feb 2021 | Published: 02 Dec 2020

Slack

Unified Communication: “It should work as easily as a telephone call!”
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: This article in our Royal Holloway Information Security series explains the security implications of unified communication.
Posted: 08 Feb 2021 | Published: 15 May 2017

TechTarget ComputerWeekly.com

Infographic: Windows 11 vs. Windows 10
sponsored by TechTarget ComputerWeekly.com
INFOGRAPHIC: The new Windows 11 was launched last year and have some features that might be worth considering. Even though support for Windows 10 won't end anytime soon, some of the new features can be an advantage depending on your needs. To help you decide if upgrading is right for you, here are some of the differences between Windows 11 and Windows 10.
Posted: 25 Jan 2022 | Published: 25 Jan 2022

TechTarget ComputerWeekly.com

Computer Weekly – 19 March 2024: What went wrong with Birmingham's Oracle project?
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, after Birmingham City Council's disastrous Oracle project cost over £100m, we analyse where it all went wrong. Our new buyer's guide examines building a sustainable IT strategy. And we find out how Thomson Reuters is using AI to enhance its product offerings. Read the issue now.
Posted: 19 Mar 2024 | Published: 19 Mar 2024

TechTarget ComputerWeekly.com

Computer Weekly - 15 March 2022: How the tech sector is supporting Ukraine
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the global tech sector response to the invasion of Ukraine, and how hackers are responding to calls for an IT army to target Russia. Our latest buyer's guide looks at cloud-based ERP and other business applications. And IBM's UK chief tells us how Big Blue is reinventing itself. Read the issue now.
Posted: 14 Mar 2022 | Published: 15 Mar 2022

TechTarget ComputerWeekly.com

Computer Weekly – 4 October 2016: How Microsoft aims to tackle information overload
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we hear from Microsoft CEO Satya Nadella about how the firm wants to use cloud, machine learning and innovative datacentre technologies to open up access to information. Our new buyer's guide looks at network function virtualisation. And we examine the role of blockchain in cloud data security. Read the issue now.
Posted: 08 Feb 2021 | Published: 04 Oct 2016

TechTarget ComputerWeekly.com

Marketing software moves closer to centre of the CIO’s vision
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide: Software for marketing, from content marketing through customer experience management to marketing automation, and the rest, has not been as central to the vision of CIOs as ERP and the full panoply of IT infrastructure: storage, security, networking, data centres, and all of the above delivered by way of the cloud.
Posted: 06 Aug 2021 | Published: 06 Aug 2021

TechTarget ComputerWeekly.com