Communications Services White Papers

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Communications Services White Papers (View All Report Types)

Maximizing ROI with the Microsoft-Polycom Unified Communications Solution sponsored by Polycom, Inc. WHITE PAPER: This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities. Posted: 11 Jul 2011 \| Published: 10 Aug 2010 TOPICS: Collaboration \| Communications Networks \| Communications Software \| Communications Systems \| IP \| IP Telephony \| Telephony Systems

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace sponsored by Aspect WHITE PAPER: This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching. Posted: 29 Aug 2013 \| Published: 29 Aug 2013 TOPICS: Communications Systems \| Contact Center Workforce Management \| CRM \| CRM Best Practices \| Customer Retention \| Customer Satisfaction \| Workforce Management Software

The New World of IP Multicasting sponsored by Avaya WHITE PAPER: This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting. Posted: 09 Sep 2013 \| Published: 30 Apr 2013 TOPICS: Communications Networks \| Communications Systems \| IP Networks \| IP Telephony \| Network Management \| Unified Messaging Systems

Frost & Sullivan – 2013 Global VC Technology Leadership Award sponsored by Vidyo, Inc. WHITE PAPER: This Frost & Sullivan research paper details why Vidyo was awarded their Technology Leadership award in the videoconferencing market and how the solution meets today's top VC benchmarks. Posted: 02 May 2013 \| Published: 31 Dec 2012 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Systems \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems

Communicate, Communicate, Communicate sponsored by Global Knowledge WHITE PAPER: This book excerpt examines the importance of communication in an organization and presents practical concepts for leaders to apply easily. Read on now to gain access to a unique set of strategies and initiatives designed to enable leaders to build capacity and confidence in their ability to perform. Posted: 25 Oct 2013 \| Published: 25 Oct 2013 TOPICS: Communications Systems \| Content Management \| Corporate Governance \| Enterprise Content Management \| Financial Applications Software

Empowering Drones to Support UK Safety Officials sponsored by FourNet WHITE PAPER: In this white paper, learn how 4net Technology is helping to address the shortcomings of drones with a Mobile Drone Kit that utilizes Avaya Equinox, a powerful gateway for calling messaging, conferencing and collaboration. Posted: 27 Sep 2019 \| Published: 27 Sep 2019 TOPICS: Collaboration \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards

The Anywhere Worker: Essential Tools to Keep Teams Connected sponsored by Citrix WHITE PAPER: This white paper takes an in-depth look at the changing role of IT departments in the face of the demand to connect, collaborate and communicate with remote and in-office workers in a similar - if not near exact - fashion. Read now to learn about the best practices and tools available to make this a reality. Posted: 12 Sep 2012 \| Published: 12 Sep 2012 TOPICS: Collaboration \| Collaborative Commerce \| Communications Networks \| Communications Systems \| IT Infrastructure \| IT Management \| IT Managers \| Social Computing \| Social Networking

10 UC and Collaboration Tips to Empower your Strategy sponsored by Insight WHITE PAPER: This exclusive resource discusses how you can best utilize Unified Communication and Collaboration (UC&C) technologies to increase productivity and business value. Posted: 12 Nov 2013 \| Published: 12 Nov 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Collaborative Master Data Management \| Communications Networks \| Communications Software \| Communications Systems \| Network Architectures \| Network Best Practices

7 Secrets of Successful Small Business Communications sponsored by RingCentral WHITE PAPER: This white paper reveals 7 critical tips to help SMBs maximize their use of business phone systems. Posted: 17 Feb 2014 \| Published: 17 Feb 2014 TOPICS: Communications Hardware \| Communications Systems \| IP Telephony \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems

Beyond Business as Usual: The Mega Shift Toward Social Communications sponsored by IBM WHITE PAPER: Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide. Posted: 09 Apr 2013 \| Published: 02 Oct 2012 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Software \| Communications Systems \| Content Management \| Information Management \| Mobile Workers \| Remote Users \| Social Computing \| Social Networking \| Unified Messaging \| VoIP