MSO (Multiple Service Operators) White Papers

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Best Practices: Eight recommendations for turning engagement measurement into results
sponsored by SuccessFactors
WHITE PAPER: This white paper provides eight recommendations to help you turn employee engagement measurement into business results.
Posted: 28 Feb 2014 | Published: 28 Feb 2014

SuccessFactors

The Results of the Right Network
sponsored by Cisco Systems, Inc.
WHITE PAPER: Discover how a medical clinic slashed its phone service costs, improved security and service, and added four satellite offices without adding any more IT support.
Posted: 13 Dec 2011 | Published: 13 Dec 2011

Cisco Systems, Inc.

Best Practice: 6 Questions to Ask Before Moving Core HR into the Cloud
sponsored by SuccessFactors
WHITE PAPER: This resource counts down six questions that you need to ask before moving core HR to the cloud.
Posted: 25 Feb 2014 | Published: 25 Feb 2014

SuccessFactors

Blog Post: Changing the Economics of the Data Center
sponsored by DellEMC and Intel®
WHITE PAPER: Learn about the new features and capabilities available on Dell's Storage Center 6.4, including Flash optimized solutions and a new SC280 dense enclosure.
Posted: 25 Oct 2013 | Published: 06 Aug 2013

DellEMC and Intel®

The State of Cloud Storage
sponsored by Nasuni
WHITE PAPER: Check out this informative paper to explore the current state of cloud storage. Discover a benchmark comparison of today's top cloud storage solutions and explore one vendor's offering that stands out from the rest. Read on to learn more.
Posted: 15 Oct 2013 | Published: 15 Oct 2013

Nasuni

Deployment Flexibility
sponsored by Aspect
WHITE PAPER: In this white paper, explore two alternatives to traditional infrastructures: cloud deployments and managed services. Discover how managed services allow you to keep your contact center infrastructure on-premise without the burden of managing it, and how cloud deployments offer a scalable host solution with unparalleled flexibility.
Posted: 28 Feb 2014 | Published: 31 Oct 2013

Aspect

IT Infrastructure at Your Service: Today's challenging business climate is driving a move toward delivering IT functions as a service
sponsored by NTT America, Inc.
WHITE PAPER: This white paper reviews the top drivers behind IaaS adoption and discusses best practices for assessing and preparing the enterprise to transition to an IaaS framework.
Posted: 24 May 2012 | Published: 24 May 2012

NTT America, Inc.

Talent management in the cloud: Attract, develop, and retain a 21st century workforce
sponsored by SuccessFactors
WHITE PAPER: This resource details how moving talent management to the cloud can give you the power to attract and hire the right talent – paving the way for business growth and profitability.
Posted: 27 Feb 2014 | Published: 27 Feb 2014

SuccessFactors

MANAGE and CONTROL IT services in the age of complexity.
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: In a world of mobility, virtualization, and cloud computing, IT services are constantly changing. To serve the business more effectively, IT needs a new approach to managing operations. This white paper introduces a new methodology called business service management (BSM). Discover how this management approach improves your overall service quality.
Posted: 22 Dec 2011 | Published: 22 Dec 2011

Hewlett-Packard Enterprise

GFI MAX Building Blocks – The Answer to IT Services
sponsored by GFI Software
WHITE PAPER: In this article Chris Martin discusses his experience as a managed services provider to small businesses in the surrounding area with one of the fastest growing and most well-reputed IT Support Companies in his country. He also discusses how he started working at GFI and creating the idea for GFI MAX Remote Management software.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software