IT Technology Best Practices White Papers

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IT Technology Best Practices White Papers (View All Report Types)

Strategic Server Refresh with IBM System x sponsored by IBM and Intel. WHITE PAPER: This white paper demonstrates the value of keeping your servers up to date with refresh and upgrades. Posted: 07 Jul 2014 \| Published: 18 Jun 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Best Practices \| IT Management \| IT Services \| Server Hardware \| Server Management

Service Desk Consolidation Cuts Costs and Increases Service Quality sponsored by BMC Software, Inc. WHITE PAPER: The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits. Posted: 18 Jun 2009 \| Published: 15 Jun 2009 TOPICS: Customer Satisfaction \| Customer Service Best Practices \| Customer Support Software \| Help Desk Management \| Help Desk Management Services \| Help Desk Software \| IT Best Practices \| Service Level Management

Keep Users Happy by Integrating IT Operations and IT Support sponsored by BMC Software, Inc. WHITE PAPER: This white paper discusses the need to bridge the gap between sides of an IT staff and how it can help a business. Posted: 08 Oct 2013 \| Published: 09 Oct 2012 TOPICS: IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Workforce

The Supply Chains Innovator's Technology Footprint sponsored by Infor WHITE PAPER: Pressure is increasing to better manage supply chains to improve customer service, lower product costs and increase business process efficiency. Read this paper to learn about best practices for improving an organization's supply chain proces... Posted: 10 Nov 2006 \| Published: 01 May 2006 TOPICS: Business Process Management \| Business Process Reengineering \| IT Best Practices \| Software \| Supply Chain Management

Improve Your Business through Best Practice IT Management sponsored by Kaseya WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. Posted: 08 Oct 2007 \| Published: 01 Sep 2007 TOPICS: Application Life-Cycle Management \| Help Desk Management \| Help Desk Software \| IT Best Practices \| IT Management Services \| IT Service Management \| ITIL \| Management Service Providers \| OEMs \| Patch Management \| Remote Network Management \| Service Level Management \| VARs

What Can You Do Differently to Guard Against Threats from Rapidly Evolving Mobile Malware? sponsored by IBM WHITE PAPER: Mobile security is about more than the device: It's also about protecting apps on the device. Learn how IBM can help. Posted: 09 Oct 2014 \| Published: 31 Jan 2014 TOPICS: Access Control \| Application Security \| Authentication \| Authorization \| Compliance Best Practices \| Cybersecurity \| Data Security \| Data Storage \| Hackers \| Internet Security \| IT Best Practices \| IT Departments \| IT Management \| IT Managers \| IT Workforce \| Malware \| Mobile Device Management \| Mobile Workers \| Phishing \| Regulatory Compliance \| Risk Management \| Securities Industry \| Security \| Security Best Practices \| Security Industry \| Security Management \| Security Managers \| Security Policies \| Security Systems \| Security Threats \| Smart Phones \| Tablet PC \| Vulnerability Management

Beagle Research Group: Next Generation Platforms for On-Demand Applications sponsored by Salesforce.com WHITE PAPER: Learn how enterprise software platforms for CRM and other applications remove much of the complexity of software development, operation and maintenance -- enabling you to extend on-demand success across your entire enterprise. Posted: 18 Oct 2006 \| Published: 01 Mar 2006 TOPICS: Application Deployment \| Application Development \| Application Development and Integration Services \| Application Integration \| CRM \| CRM Hosting \| Enterprise Applications Software \| Enterprise Computing \| IT Best Practices \| Software as a Service \| Software Best Practices \| Software Testing

The 7 Deadly Skills Your IT Team Should Possess sponsored by Skillsoft WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: IT Agents \| IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Managers \| IT Systems \| Security Infrastructure

NYSE Euronext Case Study sponsored by Acquia, Inc. WHITE PAPER: This case study explores NYSE Euronext's web content management (WCM) optimization journey. Read now to learn how they transformed their cumbersome, inefficient WCM into a cutting-edge system that simplified the content publishing process, reduced costs, and more. Posted: 15 Aug 2012 \| Published: 01 Aug 2012 TOPICS: Content Management Systems \| IT Best Practices \| Web Content Management \| Web Site Administration \| Web Site Design \| Web Site Monitoring

Rethinking People Costs in Enterprise IT sponsored by Rackspace Technology WHITE PAPER: This white paper explores how to assess your IT people spend and position IT as a central driver of business growth. Posted: 15 Oct 2014 \| Published: 12 Aug 2014 TOPICS: IT Asset Management \| IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Services \| IT Spending \| Talent Management