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Business Analytics: Helping You Put an Informed Foot Forward sponsored by SAS WHITE PAPER: What exactly is business analytics and how can it help? Business analytics is, simply put, the application of analytical techniques to resolve business issues. It provides organizations with a framework for decision making, helping organizations solve complex business problems and more. Posted: 30 Jul 2010 \| Published: 30 Jul 2010 TOPICS: Analytic Applications Software \| Business Intelligence \| Data Analytics \| Data Management \| Information Industry \| Information Management \| IT Infrastructure \| Metrics

Leading the Way in Managed Services sponsored by Zenith Infotech WHITE PAPER: Learn how Zenith enables Managed Services Providers to deliver a complete infrastructure solution to their clients. You'll be able to realign your staff to focus on more revenue generating projects and scaling business by obtaining new clients. Posted: 20 Jun 2008 \| Published: 01 Jul 2008 TOPICS: Backups \| Information Industry \| IT Infrastructure \| Managed Security Services \| Remote Network Management \| Security Management

Plantronics UC Toolkit Planning FAQ sponsored by Plantronics WHITE PAPER: The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments. Posted: 10 Feb 2011 \| Published: 10 Feb 2011 TOPICS: Audio Equipment \| Business Communications \| Telecommunications Industry \| Telephones \| VoIP \| Wireless Telephony Systems

The Five Must-Have Capabilities for Unbeatable Customer Care sponsored by Pitney Bowes Business Insight WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment. Posted: 15 Jan 2010 \| Published: 15 Jan 2010 TOPICS: Communications Networks \| CRM \| CRM Best Practices \| CRM Software \| Middleware \| ROI \| Self-Service Applications Software \| SMS \| Telecommunications Industry \| Telecommunications Networks

Transforming the Network for Triple Play sponsored by Alcatel-Lucent WHITE PAPER: Read this paper to find out how to ensure a profitable transition to Triple Play Services. Posted: 10 Sep 2007 \| Published: 01 Sep 2007 TOPICS: Converged Networks \| Data Communications Services \| Telecommunications Hardware \| Telecommunications Industry \| Telecommunications Software \| Telecommunications Systems \| Triple Play Services

Redefining Interpersonal Communication sponsored by Alcatel-Lucent WHITE PAPER: This paper addresses the way incumbent fixed, mobile or cable operators may leverage both IMS and existing assets, in order to respond to customer requirements for diversity and simplicity. Download this white paper to learn more. Posted: 10 Sep 2007 \| Published: 01 Sep 2007 TOPICS: IP Networks \| Telecommunications Industry \| Telecommunications Services

Service Providers' Competitive Response: The Why and How of Network, Services and Business Transformation sponsored by Alcatel-Lucent WHITE PAPER: The telecom market will transform into an IP-based world, where the strategy for growth has to take into account media and Internet convergence. This paper presents a strategy to succeed in today's environment and anticipate tomorrow... Posted: 10 Sep 2007 \| Published: 01 Sep 2007 TOPICS: Integrated Development Environments \| IP Networks \| IPTV \| Network Convergence \| ROI \| Software Development Tools \| Telecommunications Industry \| Telecommunications Service Providers

Hybrid Energy: What to consider when tapping into alternative energy at the cell site sponsored by Emerson Network Power WHITE PAPER: This whitepaper details the value of hybrid energy sources in making your organization more energy efficient. Posted: 22 Nov 2013 \| Published: 23 Nov 2012 TOPICS: Data Center Management \| Data Centers \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Services \| Telecommunications Systems

Data, Disconnected: Communications Firms Take the Necessary Steps to Build Greater Accuracy into Their Customer Management Processes sponsored by Pitney Bowes Group 1 Software WHITE PAPER: This white paper for the communications sector examines how inaccurate data can impact customer relationships and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment. Posted: 20 Jan 2009 \| Published: 20 Jan 2009 TOPICS: Best Practices \| CRM \| Customer Data Management \| Data Profiling \| Data Quality \| Fraud Protection \| Network Performance \| Regulatory Compliance \| ROI \| Telecommunications Industry

Extending Enterprise Networks with Service Delivery Environments sponsored by Alcatel-Lucent WHITE PAPER: This vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share. Posted: 10 Sep 2007 \| Published: 01 Sep 2007 TOPICS: Communications Networks \| Communications Systems \| Integrated Development Environments \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Service Providers