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This EMA Radar Report details how a suite of advanced performance analytics (APA) solutions combines predictive analytics with a dynamic service model to provide an intelligent framework around alerts, help you achieve faster MTTR, proactively manage application performance, and much more.
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This brief white paper explores a leading virtualization platform for building cloud infrastructures. Find out how this virtualization platform accelerates the shift to cloud computing for existing data centers and how it reinforces compatible public cloud offerings, forming the foundation for the industry's only hybrid cloud model.
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View this informative white paper to learn how you can improve your IT security practices. Uncover some of the toughest challenges to maintaining Confidentiality, Integrity, and Availability (CIA). Uncover the sensitive data that needs protection as well as security policies and controls that could lead to a false of security.
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This executive brief will illustrate the progression of service management since the 1990s, illuminate the hidden service life cycles and discuss how, once they are visible, we can start to make them work — to improve services and better align IT with business objectives.
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This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively.
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Access this resource to explore how multi-sourcing and the cloud are changing the role of IT, and how you can realize an integrated, dynamic service chain that benefits the whole enterprise.
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Read on and learn more about an integrated approach to mobile device management that can provide comprehensive IT control and policy enforcement while empowering end-user productivity via beautifully delivered mobile applications.