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Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
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As DevOps teams work with an unprecedented volume of data, effective end-to-end monitoring is a key capability for any DevOps initiative. Here, explore the 11 required monitoring platform capabilities for enterprise DevOps teams. Download it here.
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This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
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Learn how to build a cohesive discovery and data unification strategy for your technology assets. You'll gain a bigger picture view for compliance, security, risk, employee experience, and financial decisions about your assets.
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Read this paper for Gartner's profile of vendors in the Enterprise ITSM tool market and find out why Gartner named ServiceNow a Leader 7 years in a row.
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This paper will explain how 5G will primarily be an enabler of digital transformation and have a significant impact on where data is stored and processed and how that will impact the future of storage.
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This paper provides 11 examples of how ServiceNow®IT Operations Management (ITOM) Visibility and other ServiceNow applications provide a solid foundation by working together.
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Today’s workforce scenario has quickly exposed ugly IT processes. Fortunately, a lot of these challenges can be solved by combining ITSM and ITOM practices. Dive into this guide to learn the three pros of harnessing a combined ITSM and ITOM platform.
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ServiceNow® works with organizations around the world to help them effectively manage enterprise risk and compliance. This paper identifies three key pillars for success that allow those organizations to respond proactively and consistently to the full spectrum of risks they face.
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This paper explains current data center challenges and how Composable disaggregated Infrastructure is able to help your organization meet these challenges head on.